Prestman Auto

New to the branded title process, Debbie was informative and friendly and enjoyable. We loved the car, and the listed "no-haggle" price was better than what we were seeing anywhere else for a similar car. Understandable with the salvage title, but we had it checked at a separate service center and everything checked out. A few minor issues, but this is still a used car, so nothing beyond what should be expected. The issue we had was that, beyond Debbie, it still had that sketchy used car lot feel. Couldn't get past the feeling that there was some hidden issue and you are being scammed. In the end, the only issue that we had to accept was the fees they tack on later. That "no-haggle pricing" does not mean the price you see is what you'll pay. And somehow it kept going up, from the online list to the "I'm interested" online price quote with fees to what Debbie told us it would be to a still higher final. And they've got a speech to justify every bit of it, but you certainly won't see that final number until you are in the room signing. And by then, it's too late...you're in or you're out. It'd be nice if those additional fees were upfront and included, as it's a set fee and no-haggle price, so you'd actually know what you are agreeing to. All told, still a good deal deal and very happy with the car, but the experience leaves a lot to be desired.