Prestman Auto

Prestman is a garbage dealership full of garbage people. I made the stupid mistake of buying a car from Alex. Her customer service was great until I signed on the dotted line, and then I was dead to her. I immediately had issues with the car. She looked me in the eye, shook my hand, and told me that she would personally make sure the issues were taken care of and she would call the next business day. We never heard from her again. She lied to my face, didn't pass on the information about the issues we had to anyone, and then was blatantly rude to me after that. Her supervisors were just as bad - one never returned my messages. I left messages for Travis for a full week, after the service department had passed all of my information on to him and they asked him to call me. He was never available, I was told, any of the literally 20 times that I called in a span of two weeks. Finally I was referred to Chase, the other sales manager. He was available, but only talked to me to put me off day after day. He never resolved anything and he never returned my phone calls. He eventually claimed he was escalating me to the next level, someone named Devin, who may or may not actually exist. "Devin" was unavailable and no one in the sales department knew his schedule or where he was, ever, over a period of two full days. I was given a generic ops email to contact him at. He never called me back, of course, apparently that is not something that Prestman does. Bottom line, everyone in the sales department is a crappy person who does not care about you and will work very hard to do nothing to help you and to treat you like you are garbage. Go buy a car literally anywhere else in the state of Utah and you will be better off.