Prestman Auto
Dealership Sales Review
Look out for the fees once they get you in that closed door room (++$500). BTW I did ask for an out the door estimate before closing the deal they did not give it to me. These are fees that are above the sticker price of the car that you HAVE TO PAY (according to them). They hit you with a $300 security etching fee that is already done to the car so you have no choice. Then on top of that they hit you with a $200 third party inspection fee, again already done you HAVE TO PAY (this is not the state inspection you guessed it that is additional). There document fee is not too high but not low ($399). Folks if it options that have already been done to the car they are not options and should be included in the price!!! if not they are not options!! If that is not enough after the great sales team (see below) have spent a great deal of time explaining that this is rebuilt title and what has been done to the car and that they only accept cars with cosmetic damage, the finance guy starts scaring you into an extended warranty, because it is a "branded" title and you never know what could go wrong. I did finish the deal, but in hind site I should have walked out on the deal, I really hate the hidden surprises. That being said the sales staff were excellent! Scott actual slowed me down and explained everything about the vehicle and about the branded title before he even showed me the vehicle. No pressure no games. The other salesman Bill even went with me to drop off my other vehicle 10 miles away. The vehicle is of good quality. But I will avoid them in the future given the NON-optional, added options and fees not disclosed the the vehicle. This is not good business.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No