Prestman Auto

I don't ever write reviews, but then it takes a lot to make me angry. I cannot tell you the last time I was this angry, and I've been to four other car dealerships in the last week. If you're a customer looking to buy here, a couple pieces of advice. First off, be prepared to spend HOURS here. I'm not talking hours total, too. I'm talking hours just trying to get a price. I don't understand why their salesmen don't even have an idea of what their cars' totals are going to be about. It took me two hours (and that's me being nice and rounding WAY down) for me to get an idea of what the total price of the car i looked at was going to be. Second piece of advice, prepare yourself to hear the salesmen trash talk previous customers who "missed out on this great deal" over and over again. I don't even want to imagine the great story they have to tell about me now. Third, take snacks because you'll be there forever and apparently they only offer water and soda and after six hours, you will have a headache from being hungry. Oh, and lastly, save yourself the time and just don't go. Let me give the people at Prestman Auto (in particular, the one on South State Street) some advice, too, because that's only fair. First off, it's NOT good customer service or salesmanship to talk bad about previous customers. It doesn't make me want to buy the car, it makes me think that those other customers had good reason not to buy it. Oh, and it's just trashy to talk bad about other people. The thing is, not one, but two of yours salesmen did this to me. ALSO, one of your salesmen literally said about one of the other customers who looked at this car that "It was pretty sad because they couldn't even get approved for a loan for a $12000 car, which isn't that much." That's incredibly insensitive and I can't even tell you how angry it made me on behalf of those other people that he would talk about them like that. Also, that same salesman acted like I was a total idiot for not knowing that much about cars. Well guess what, that's like half the population of America! I suggest you teach your salesmen how to actually lay out the facts of a car and answer people's questions without them trying to act like customers should understand every fast talking word out of their mouths. Lastly, you really ought to be keeping an eye on the market in your area (if not all over Utah) because that car was NOT competitively priced. I looked at your 2015 Honda Fit (which when all is said and done, doesn't end up being 12000, it ended up being somewhere around 15,550) that was a SALVAGE title and guess what, down the road a couple blocks there was a 2016 Honda Fit and it was priced at a total of about 14,225. It's fine if you company doesn't want to "bargain" with people, but if that's the case, then you'd better price your cars accordingly, keeping an eye on your competitor's prices. Needless to say, congratulations Prestman's. Not only will I never be going to the Prestman's on State Street ever again, but it was such a bad experience that I will never be going to any Prestman's ever again.