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Ken Garff Hyundai


717 S West Temple, Salt Lake City, UT 84101 (map)
Today 9:00 AM - 8:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Bad Customer Service
Written by NashvilleMike on 03/17/2018

Overall very poor experience with Ken Garff Hyundai in Slat Lake City, Utah. I purchased a Genesis from out of state with less than 10,000 miles and paid over $30,000, so I had certain expectations. When it arrived it only had one key, it was completely filthy(I looked at photos from when the delivery driver picked the vehicle up), the gas tank was empty, it had no floor mats, the sales person Anthony wouldn’t call back after the purchase and when getting my registration they under paid $176(but agreed to pay “all transfer/title fees). Individually they are pretty minor issues but then no response from the dealership when trying to address them is where it gets frustrating. All I know is they contacted me many more times before I purchased the vehicle than when I was calling to address my issues. After getting forwarded to the customer service representative she assured me she would call back the next day to deal with things, but still hasn’t followed up. There are MANY dealerships out there so I highly recommend you don’t purchase from Ken Garff Hyundai in Salt Lake City and take your business elsewhere.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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