Stephen Wade Toyota
Dealership Service Review
First time ever utilizing a Toyota Dealer for maintenance service and a minor repair. I spoke with Cale Moody explaining the problem and possible repair required and what exactly I required in maintenance of my wife's RAV4 . Cale explained in detail what service was included in the repair and detailed my options for cooling system and transmission maintenance. He followed up with a phone call on details of requested.repair. His concern was genuine and communication was excellent, far better than expected. Cale Moody is a cheerful, knowledgeable and outstanding representative of Stephen Wade Toyota and their service department. Any future repair or maintenance beyond my ability will be handled at their service department.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes