Ken Garff Nissan of Orem

This is the 6th new vehicle I have purchased in my lifetime -- I am 45. I wanted to do a trade for a 07 GMC Denali pickup - max'd out with options with 49000 miles on it for a new '11 Nissan Juke. They didn't have any in stock and we needed to order it - which was fine with me -- since then I could select the precise options desired. I waited for 4 months for it to come in. We did not have a written agreement -- orally we agreed to trade the GMC truck for the Juke straight across with no money out of pocket. I know the value of the truck and the invoice price of the Juke and understood it would be a close trade. I was skeptical they would honor our original deal. I had been to other dealers including: Subaru, Toyota, Ford, and Kia and none were willing to do straight trade. The Juke finally arrived. I went to the dealership and we closed the deal in record time with no tricks or shenanigans. It was a great deal -- I am very happy. The most outstanding part was Paul Telford -- truly the best car salesman I have worked with. I knew what I wanted and he was straight with me, kept me informed and returned my calls. He truly was the most pleasant and honest car salesman ever. I will always go back to him -- a stark difference between others I have worked with in the past. Paul was outstanding and I am genuinely appreciative of his excellent assistance. By the way, I have had Dodge, 2 Fords, Toyotas, Nissans, and GMCs and after thoughtful consideration regarding quality, power, fit and finish and especially reliability -- I have become a Nissan loyalist. Having a car salesman you can trust is a wonderful asset. Thank you.