Larry H. Miller Honda Murray
Dealership Sales Review
I ended up paying $500 more than they had agreed. They tried to nail me for an additional $5,000. I purchased a new Honda at Larry Miller because they had the car we wanted, and they would not trade it to the dealership we wanted to use. Larry Miller agreed to sell it to me for the price I had negotiated with the other dealership. When I sat down with the finance guy, he tried to get me to sign a note to Honda Finance without going through the details of all the costs. When I asked for the details, he said that I should sign this first, then the detail page would come later. The payment was about $100 more than I expected, so I demanded that I see the details. He was clearly irritated, but printed out the details and presented it. HE ADDED OVER $5,000 in prepaid service, interior and exterior protection, theft protection, and an extended warranty. This was in addition to sales tax, license, etc. This was all added without discussing these products/services with me. He then began his cheezy sales routine. Eventually I had all these extras removed However, what I didn't notice was that they added $500 to the price in the final contract. I signed it, so I am the fool. We love the car, but I would never buy here again. I have dealt with other Honda dealers in the area that were great. I have purchased many cars, and 3 were at Larry Miller dealerships. 2 terrible experiences and 1 good one - not very good odds.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No