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Larry H Miller Ford Draper


11442 S Lone Peak Pkwy, Draper, UT 84020 (map)
Today 08:30 AM - 08:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Just let me drive the truck.
Written by Haresear on 06/25/2015

I was looking to replace my F150 and had done my research for the truck I want. We went to LHM and found the truck we wanted to test drive on the lot. we took down the truck number and proceeded to the sales office. the guy at the door shook our hands and we told him the truck we wanted to test drive and gave him the number. he returned with the sales manager who asked us what we wanted to spend and a bunch of other financial questions "so he could pick out the right truck for us." We told him we new what we wanted and had told the other guy the truck number of the one we wanted to drive. He said "well that guy doesn't know anything, he is an idiot" and laughed like it was ok to call people he worked with idiots. He went on to try and sell us on a truck we did not want. Finally he went back to the office and comes out and sends the other guy to get a golf cart and states that they have a big lot and his computer was not locating that truck. I told him the truck was right over there and we had already looked at it we just wanted to drive it. Long story short he would not let us off the lot with the truck we wanted to test drive and shouted I sell 200 trucks a month as we drove away. I will never step foot on another LHM dealership!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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saxtonh on 07/22/2015
Dealer Response
Thank you for taking the time to bring this to our attention. It is our goal to provide each of our guests with a satisfying experience. We’re always looking for ways to improve the customer experience. For this purpose, I’d like to talk with you to learn more about your situation. Could you please give me a call at (801) 563-4010? Best Wishes. -Phil Pecoraro, General Manager
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