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Doug Smith Kia


499 Lindon Park Dr, Lindon, UT 84042 (map)
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Dealership Service Review

1 out of 5 starsservice Rating
Stay Away!!!
Written by Rob on 03/19/2024

I will never take another vehicle to this dealership! I went in twice last week because my car said there was something wrong with the hybrid system (I have a Kia Optima Hybrid). I don’t know if the mechanics here are lazy, incompetent, or just downright stupid, but both times I was told everything was totally fine. The second time I was even told it would be a few days because they were going to have a hybrid specialist look at it. When I picked it up, they didn’t mention anything about the hybrid system, just said they had essentially reset the engine light. Here it is, four days after I picked it up for the second time, and I’m still getting warnings that the hybrid system is broken. I will never come here again. They are completely worthless. I will avoid Kias in the future, and especially anything from Doug Smith dealerships!

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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