Doug Smith Kia
Dealership Sales Review
We knew it was coming the dreaded day wed have to venture into a dealership to trade in our old, well-loved' vehicle for a new one. Wed done some research and had an idea of what we wanted, but you dont ever REALLY know, do you? Maybe you do... But we didnt. I set up a time to meet with Darin for a few test drives, knowing full well that we wouldnt be purchasing that day. In fact, I didnt even clean out my car ahead of time. Whaaat?! Who DOES that? But we did. Purchase that day, I mean. And it was primarily because Darin did everything he could to help us in narrowing down our options and in considering the pros and cons of each. He was so generous with his time and in the effort he provided in ensuring that my family was investing in a car that would not only suit us incredibly well, but would also remain within our budget. He was determined to make the numbers work for us - and he succeeded! We are absolutely thrilled with our lease and will most definitely be back in the future to work with Darin again. He was pretty darn awesome: open, genuine and funny. I think he might even like long walks on the beach! Hah! Kidding. In all sincerity, we are so grateful for the care and concern he showed for the needs of our family. Thank you, Darin, for hearing us, respecting us, fighting for us, and entertaining us in the process! You are a rock star!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes