Big Star Chrysler Jeep Dodge RAM FIAT Clear Lake
Dealership Sales Review
I could go on and on about my horrible car buying experience. But, there isn't enough time and space to put it all down! Let me first just give this advice --- If you are a female, do not enter this dealership alone. Make sure you bring a husband, male friend, boyfriend, etc. with you. They will take advantage of you if you do not have someone there to stand up with you, not to mention it's smart to have another set of ears there to make it easier to point out the all the bull crap lines and deceptive sales tactics they use at this dealership. I was lied to numerous times, I was mistreated by the Financial Manager to the point I was in tears and I was ignored by my sales guy on several occasions. Make sure that before you sign that car agreement that any extras is covered and if any upgrades are made, make sure they have ordered the parts promised to you. I bought my car and then was told that I would need to come back in to have my windows tinted and an upgraded radio installed. It took me 4 wasted trips, talking to a Sales Manager, and sending a really nasty email to the General Manager to get this all done --- 2 weeks after I bought my car. Then, when I went in to pick up my car, my radio was not the radio I was promised. My "upgrade" was the same radio that was in my 08 Charger! Be smarter than I was! If you pull up in the Clear Lake Dodge driveway, keep on going --- don't stop there! I will never darken their doorway again! Oh - and did I mention, I was a repeat customer! I bought my 08 Charger at this dealership!! I wasn't impressed in 08 and now in 2010 I'm done! They might keep changing management, hoping for improvement, but they are doomed because they are all a bunch of unprofessionals!! Ask around about this dealership. I didn't. When people asked me what was wrong and where I bought my car, I was told by at least 18 people (in one day) that everyone at this dealership was a [violative content deleted]! I normally wouldn't take the time to answer reviews like this. But, I want everyone to listen to my warning and hopefully you won't have a bad experience like I did. If you're on the search for a new or used car --- I wish you the very best!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes