Tyler Ford
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Dealership Service Review
service Rating
Never Disa
Written by 08/25/2017
onupdated 09/12/2017
I always have a good experience with Tyler Ford Service Department. All of the service advisor are very friendly and helpful especially Scott Harrell. He is the nicest guy! He always makes me feel like I am a valued customer and takes the time to answer all my questions. Even if he is, he never seems too busy for me and is always very prompt with communication and keeping me updated on the status of my truck. I feel very confident in his knowledge and I know he is always trying to do what is best for my truck needs. He always walks with me to the service desk to pay and explains everything thoroughly so I understand what I am paying for. All around great guy!!! Thanks Scott!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes