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Tyler Ford


2626 S Southwest Loop 323, Tyler, TX 75701 (map)
Today 8:30 AM - 7:00 PM
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Yes (4) No (0)
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Dealership Sales Review

1 out of 5 starssales Rating
Don't trust Tyler Ford!
Written by PWagner on 03/31/2018

I bought a used car from Barry Broussard. He claimed that it was in perfect condition. Since Tyler Ford is supposed to be a reputable car dealership, I negotiated the deal over the phone and drove 3 hours to pick it up. It was dark when I arrived so I could not check under the vehicle. In the coming week, I noticed an oil leak. We had only driven the vehicle home and maybe another hundred miles at that point. No way the vehicle wasn't leaking oil before we picked it up. They must have washed it prior to our pickup to hide the leak. Barry claims it wasn't leaking before we bought it. This is my son's first car and we thought we were dealing with honest people. All we wanted was a few hundred dollars to fix the leaks. Barry Broussard and the management at Tyler Ford are NOT honest people. DO NOT trust them!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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tyler_ford on 04/06/2018
Dealer Response
Thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Tyler Ford. Please give us a call at (800) 788-7876 and we will do our best to make this better. We hope to hear from you soon.
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