Bayway Cadillac of the Woodlands

Buyer beware - bait and switch scam. Do not buy a pre-owned vehicle here. We drove up to see a 2015 Hyundai Accent they had listed. We pulled up the bluebook dealership value to verify that this was averagely priced for the vehicle criteria. We decided to buy it after test-driving it, despite being told that it was an "as-is" purchase. When we started price discussions, the used car manager, Josh Parker, came back with a price close to $2000 higher than what the dealership is advertising it for on their website. We were told that they added extra dealer packages to the vehicle so the price was now much higher. One of those "packages" even included window tint, despite the fact that the car was being advertised with tinted windows both in the picture and the description. Total scam. Our sales agent Stephanie (who was actually very sweet and helpful and the only highlight of our visit there) kept going back to Josh to see if she could get the price down to what they had listed it for. Josh wouldn't budge. He told us there were only 8 other vehicles like this in the area so the lowest he was willing to go was $700 over their asking price. He was rude and condescending, remarking that we obviously didn't read the ad thoroughly if we expected to pay list price. (The disclosures on their website listing gave zero indication that this was just a base price - the only additional fees mentioned were certification (n/a) and standard taxes/title/license/etc.) He even arrogantly suggested that we do some research before we come back to him to buy it, as if we would ever set foot in another Cadillac dealership again. The whole experience was a complete bait & switch scam and a waste of our time. I would expect sleazy and unethical sales tactics at chop-shop used car dealers, but it was appalling to see that this is how Cadillac dealers operate. Avoid this place.