EchoPark Automotive Houston (Southwest Freeway)
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Dealership Sales Review
sales Rating
Worst experience
Written byon 04/27/2025
Sales offer lower interest rates only if you add additional protection packages adding up over 2k. If you don't want the additional protection packages then you get a higher intrest rate. I didn't want the extra protection and after reviewing my paperwork it was still added. I contacted the sales person who then told me it was a mistake and now they don't answer me or help me.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
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Melissa Roberts on 04/30/2025
Dealer Response
We value your perspective and will take your comments into consideration as we work to enhance the service we provide. Our goal is to create a consistently exceptional experience for all our customers, and your feedback helps us get closer to that. To better serve you and address your situation, please call 281-504-4513 or email us at glc.houston@echopark.com
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