EchoPark Automotive Houston (Southwest Freeway)

My overall experience with EchoPark was absolutely great. All of my questions were answered, the team was not pushy, I really liked my sales rep, Asia Nelson, and I absolutely LOVE my 2022 Lexus IS350 F-Sport! I'm only giving 3 stars because after all of the paperwork was signed I came to learn that there is only ONE key to the vehicle and NO floormats. Verifying floor mats never occurred to me since they are generally kept in the trunk for test drives. And I don't think that I have ever purchased a vehicle that didn't come with 2 keys! Being that this is a Lexus these are NOT cheap items to replace and EchoPark should have taken care of that or at least disclosed the info prior to purchase. I ended up in the hospital not long after I bought the car which made this whole process an even bigger hassle. I'd recommend EchoPark but grill them on every single detail....even if you think the answer should be obvious.