EchoPark Automotive Houston (Southwest Freeway)

Hello, I didn't have a comfortable experience with Echopark. Communication was not effective. Moreover, 5 different people interacted with me in the process of buying my car and not all of them handled consistent information about documentation, requirements and the status of the purchase. It took me 3 days, ~3-4 hours each day, to buy my car. Representatives seemed worried about recognizing revenue at month closure and not worried about providing customer service. After the purchase, I talked to the manager and he apologized for the whole situation. I hope it helps other potential customers and Echopark to improve.