Fred Haas Toyota World
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Dealership Service Review
service Rating
Safety Recall Repair A Breeze
Written byon 08/13/2014
I arrived at the Service Dept at about 8:30 AM & spoke with Dave E. Toyota had a safety recall on the backseat track of my Highlander. I left my car, walked over to Toyota Rent A Car, & Sparkle gave me a Camry for the day. It probably took under 30 minutes, and they were crowded. I expected a call by 5:30 or 6 PM but was called about 1 PM. I drove back, turned in the rental, & picked up my Highlander. Everyone was friendly, professional, and accommodating.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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fredhaastoyota on 08/14/2014
Dealer Response
Thanks so much for this 5-star review about your service experience! We always enjoy hearing from our customers. I am pleased to hear that our team has been helpful and accommodating during your visits. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. We hope to work with you again in the future for any of your automotive needs!
Customer Relations Department | 281-297-7000 | customer_relations@fredhaastoyota.com
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