Fred Haas Toyota World

I have used Fred Haas before to maintain our older Gen II Prius that we bought originally from AutoNation on the Gulf Freeway. I also have had a lot of work done at Tejas Toyota in Humble. After dealing with all three dealers, and service departments I feel that Fred Haas is the leader in both "Sales and Service". I recently purchased a new 2013 Prius to replace our 2009 Prius which was getting close to running out of the "Hybrid Warranty". The reason for this service was to install the first modification on the new Prius. I added the rear bumper cover on the tail end of the Prius. This cover is very valuable and will add to the value of the car as well as protect the top of the bumper. Those who own a Prius will agree that the top of the bumper gets scratched over time when loading and unloading the rear hatch area. With the cover in place, those scratches are eliminated. Plus the cover looks great. Only comes in one color: Glossy Black. Fred Haas furnished the OEM part and installed it for a very reasonable fee of $45.00 labor. I am very pleased with the work and I will return in the future for the next modification which will be adding the body side moldings. I also intend to have Fred Haas service this vehicle for at least 3 years/36,000 miles. After that I will consult with my regular mechanic and see if he wants to service my new one like he did the old one. Frankly, by the time I buy the filters, synthetic oil and pay the regular mechanic to do the work I could simply have Fred Haas do it all. I don't think the price difference will be that much. One other thing I have to mention. The service department is very clean. I have not seen many shops with actual tile on the floor in the service areas. Plus the dealership itself is very clean, well lit, comfortable and has a very nice waiting area along with free coffee and soda. I am not sure but I think free Wi-Fi is available also. I recommend Ann and JP for service writers. The service area stays real busy, so I do suggest you call ahead and make an appointment. I have walked in first thing in the morning and gotten small jobs done quickly. But appointments do make things run smoother for all parties involved. I can't really say anything negative about Fred Haas. I won't discuss AutoNation. Tejas is not a bad place, but Fred Haas seems to take the cake in my book.