Fred Haas Toyota World

WORST EXPERIENCE OF MY LIFE!!! We had previously good experiences at Fred Haas and this was our 5th car to buy there. Air conditioning went out on our 14 yr old Corolla so time for a new one. Went back to Fred Haas (Cristina Cedillo, who sold us a RAV 2 years ago). Did a special order because we wanted a rare color in a Corolla LE Premium. This was February. Told it would take 8-10 weeks. In late April we were told it would come the end of July!! Toyota in California says shouldn't take more than 12 weeks. That's 5 MONTHS! Because we needed air conditioning, settled for a slate gray LE Premium. They wanted us to sign the papers April 29 (even though the car wouldn't be ready for a few days, we live 50 miles from there! Had to be an end of the month quota thing but she didn't admit to that!), messed up the paint protection film on the hood, caused a chip that wasn't there before they added the film, delayed the delivery because "VIP's" needed their paint film protection placed first, tried to pass off after market all weather mats for the Toyota ones we ordered, and after we dropped off the wrong mats back with them, they didn't tell us the plates were in and we drove all the way home and found a notification of such in the mail!!!! The salesperson (Cedillo), the consumer relations person (Salazar) and the general manager (Mr. Murphy) have done NOTHING about our complaints. Please do not waste your time. Search the car you want on the internet and bargain for your price and have the closest dealer to you get it and sell it to you at the price you want. Its the only way to go.