Fred Haas Toyota World

When you walk in to the Fred Haas Toyota World dealership you are welcomed by Toyota branded posters reassuring that this is a high quality dealership with integrity. You might think that the perceived quality of Toyota also is applied to the integrity of the dealer, its sales people and the used cars it sells. So of I went and bought a used high-mileage 1997 Mercury Cougar XR7 from them, with a fresh inspection sticker from their own shop. I brought it straight to Firestone for an oil change and to check the basics. Surprise! The car was not road worthy and not be driven so dangerous it was. All four wheel attachments were broken, the brakes were beyond repair, etc. OK. I brought it to my trusted mechanic, since I thought Firestone might try to sell me an expensive repair job. However, they came back with an even worse report, with my mechanic pleading with me not to drive that car so dangerous it was. I called Fred Haas and told that they had sold me s a kind of a suicide weapon. They took that in stride and told me that if I wanted to bring it back they would give me full credit against an other car. I called them back that I wanted to take them up on that and to give me some ideas of what I should buy, among others a new Toyota Yaris or Corolla. No reply. I called them again, and still no reply. I guess they really did not want to do as they said. Quite a disappointment, especially since they are using the Toyota promisse! Be aware!!!