Gillman Honda of San Antonio
Dealership Sales Review
This place is incredibly unprofessional. We told Tony (the internet sales guy) that we would be there in 20 min. & when we showed up, we waited for him to "get back" for about 45 min. Then he took us to the Honda Pilot we had asked about. Ironically, this was the same Manager's Special vehicle we had test-driven 3 wks ago & were at that time told it had been sold-??? Then the car had no gas and wouldn't start. Tony even went to get a jumper battery and it still wouldn't start. He left us out in the 100+ degree heat waiting for him to figure out what to do. (he was inside enjoying the air conditioning) We went to 2 dealerships including Gillman Honda that day and ended up buying a new vehicle from the other dealership. Poor poor customer service when you make them wait, lie to them, and then try to sell them a junk car.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No