Seguin Chevrolet
Dealership Service Review
Our car broke down when we were out of town. we brought it to seguin chevrolet. they told us it was a common problem and would be fixed right away. we sat there all day friday. the best part of all is they said they didnt know what was wrong with it and hadnt even looked at the car yet. To cut the story short, we sat there for 3 days and watched them work on the car for may be 2 hours in 3 days. The only resolution they could come up with to spend more money wait 3 more day and the best part of all is they had no idea if that would work. We were stranded for 3 days, had to stay in hotels, and get the car shipped back to our house. Then we took it to another dealership and it was fixed within 2 hours. This dealership has the worst customer service as you will be laughed at, very incompetent technicians, and managers who only want to make money
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No