Vara Chevrolet
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Written by 02/20/2021
onI went into the dealer after trying to buy a new Chev 1500 on the Vara Chev website’s “Shop, Click and Drive” feature. After selecting a truck at a certain price point and submitting my documents, I was still required to go in person. When I got there, the original truck was not available but a similar truck was offered at the same price. The Internet Sales Rep, Vanessa Reyes, was very nice and accommodating but when the Finance Manager came out with a contract, it was not the advertised price. At the end of the negotiation, the dealership was trying to add an additional fee for window tint that was included earlier on the website’s description of the truck.
Who pays $500 to tint 2 windows?! That is ridiculous and ended up being a deal breaker. The manager even admitted to waiving the fee for a prior customer earlier in the day but was not offered to us. Vara Chevrolet is out to deceive its customers...sad.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No