North Park Lincoln

On 06/20/2022, I traded my 2022 Lincoln Aviator for a 2022 Lincoln Aviator HYBRID. Well, about one hour into owning my new Aviator, the air conditioning stops working, right when you needed it the most, the temp was 105. So I call Ricky Tejada (my sales representative), I explain my situation, I'm too far into my trip home to just turn around. Ricky is tracking down every mechanic to try and figure out what to do. So collectively we tried everything, too including the dealership I caught, just before closing, but they needed more time, which they didn't have at the moment. So on Tuesday, I called Gene Messer Ford/ Lincoln, and the service representative tells me they will need the car for 7 to 10 days. I called Ricky again and before you know it he's calling me with an appointment. The service tech determined what the problem was and the part was ordered. The moral of this is if your looking for a new or used car or truck, go to North Park Lincoln, San Antonio, TX and ask for Ricky Tejada. He truly believes in taking care of the customer. I drove over 7 hours to buy this car and I'm happy I did.