Texan Hyundai

Texan Hyundai had a 2024 used vehicle on their website that was a fair price and happened to be the color combination we had been looking for my wife. I called in the morning and unfortunately I don’t remember the name of the person I spoke to. I started by asking him to confirm the vehicle was still in stock and yes it was available. I told him I was ready to buy if it passed a test drive and inspection, so please give me the out the door price so I could come prepared with a cashier’s check. He refused and said they can’t discuss any price at all on the phone, they only deal in person and only with an appointment. I’ve never heard of a dealership refusing to sell a car that someone was literally saying they were ready to write a check for, just tell me how much. That was my first big red flag. I decided that maybe I just got unlucky and got a bad salesman so I filled in the online form on their website to get their, “best price” which involves giving them your name and phone number. Almost immediately I got a call from Mauricio Hernandez. I again confirmed that yes they did have it in stock and asked for him to give me his best out the door price so I could bring a cashier’s check. He also suggested I come in to talk about it. I told him I don’t need to, I just need to know how much to bring to buy the vehicle. He said he’d get a number and call me back…. Spoiler alert: he didn’t call back. I called the dealership and asked for him about 4 hours later. I was told he was busy but he would call me back if I left my name and number. Can you guess what happened? You got it, no call back. At this point I was 95% certain this was an old school bait and switch dealer scam (“oh you wanted that one that’s at a good price? Sorry we JUST sold it but let me show you something similar!”). My wife and I decided on the off chance we just got unlucky with salesmen to drive the hour drive each way to the dealership and see if we could find someone actually willing to sell us a car. We got there and showed the web page of the car in question to our new salesman, Chazz. Chazz went away for a few minutes and here’s pop quiz number two, what do you think he said when came back? You got it, “We sold this vehicle 6 days ago”….. I will say that Chazz was a high point in this experience. Unlike the gruff folks I’d dealt with previously, he was friendly and quite frankly very calm in the face of how upset I was with what the other salesmen had done. I would happily buy a car from Chazz in the future, but not at Texan Hyundai. So the two people I’d spoken to previously who both confirmed they had the vehicle in stock and that I could come get it were both lying to get me on property. This is why people don’t trust dealerships. Just another greasy trick.