Texan Hyundai
Dealership Sales Review
I have purchased a used car an 05 model with less then 55000 miles on it, when I drove it home I've noticed it started making noise coming from the front passager side. called the sales person and gotten the round-around. I end up going to the dealer and gotten it fixed (cost me 500. Shortly after that I have been in a car accident and My new car got totaled. I have contacted the dealer once again to cancelled my gap and extended warranty that have purchased when I bought the car. First I spoke with Peter VI (finance manager)and he asked for few documents To proceed the canceling process, He advised me it will take two weeks...... A month had past and nothing, no phone call,no Email,no check!. I have called him and emailed him several times and after several tries I got an email back for me to contact Deborah from accounting. When I called here she had NO CLUE what what was going on and that peter never forward her my file and was assuring me that she will take care of it ASAP. and I was going to get a call back by the end of the day once she call the extended warranty company and get an amount. so I had to send all the documents all over again and waited. another week past and nothing. I called and called and no answer. I have contacted the Insurance company directly and was told that nothing was filed!!!! buyers beware those people appear nice but they are out to get your money. they dont stand behind their cars! and def dont care about repeat business! save yourself the headache and go somewhere else. I have been with out of a car for two months now and still waiting on a refund!.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No