Porsche Plano
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Dealership Service Review
service Rating
Lacking the Porsche Standard
Written byon 01/01/2025
I’m disappointed with the customer service at this Porsche dealership. Despite reaching out multiple times regarding issues with my vehicle, nothing was resolved. The staff seemed indifferent and lacked the professionalism and quality of service you’d expect from a premium brand like Porsche. Communication was poor, and I felt like my concerns were not taken seriously. For a dealership representing such a prestigious brand, the experience fell far short of expectations. I wouldn’t recommend this location unless they drastically improve their service standards
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Sydney Turner on 01/02/2025
Dealer Response
Hello, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
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