Porsche Plano
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Dealership Service Review
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Owner
Written byon 06/23/2022
I wanted to take the time to let you know that i was the complete opposite of satisfied , the person assigned to me was Jeff , and not only did he make me feel like an inconvenience but he was rude , discredited what I was claiming to him and my car came back to me in a worse condition than I had turned it in . Prior to dropping my car at the dealership my car did not make any noise at all and now it is still making an obnoxious noise . I took my car back on Monday to address the noise that occurred when my car was returned to me on Friday. the noise was " fixed and everything was perfectly ok " my car is still making the same noise . I'm asking for this to be addressed and fixed .
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Noel Guber on 06/27/2022
Dealer Response
Hi Luis, we are deeply disappointed by your experience at Porsche Plano. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (972) 249-0910 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
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