Park Place Acura
Dealership Sales Review
I recently purchased a 2011 Acura TSX V6 w/ Tech Pkg from your dealer, David McDavid. I would like to take the time and thank your team for giving me the best car buying experience I've ever had. I unfortunately I had my previous vehicle stolen. I had just purchased a new 2010 Silverado this past October and that buying experience was no where close to what you offered. With just recently purchasing a new vehicle I was very familiar with process. Therefore I did my "homework" and was well prepared for my next vehicle. I looked at several vehicles but my choices came down to the TSX and Lexus IS250/350. I came to test drive the TSX first and met with Ankur Juvia then. He was very accommodating and did not put a ton of pressure on me. He showed the vehicle in detail and answered questions before I asked. This was a huge plus to me, as I'm kind of a "gear head" and I found it often that I knew more about the car than the salesman themselves. After a few days of "sleeping on it" I decided I wanted the TSX. I met with Ankur and we test drove the car one more time. We then sat down to make the deal and we worked out a great price. There wasn't any battling back and forth over a price, which was amazing!!! This is typically the worst part of the experience. I had financing lined up and he actually beat my interest rate for me too. After the deal was made, the great service continued to the business manager, Chris Sprayberry. He was a very relaxed gentleman and made signing documents quick and painless. I picked up the car the following day and Ankur once again walked me through all the features and preferences. I had a couple of questions that I had at a later date, which he quickly responded with answers as well. Usually I walk out of a dealer happy with the vehicle I purchased but felt like the dealer "stuck it" to me some way or another. This wasn't the case at all here. BEST experience ever! Thank you so much! Keep up the great work.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes