Park Place Acura
Dealership Sales Review
Having not been through the vehicle-purchasing expercise in over a decade, I did not know what to expect. From the initial call to driving off the lot, I experienced a level of professionalism and care from the McDavid Acura Pre-Owned team we should all hope to experience. Of particular note was Tim Sechrest, who was just outstanding. He was very personable, yet not in the forced or fake sense I've experienced before. His understated approach allowed for me to experience and explore the vehicle within my comfort level, and have it sell itself. I asked a lot of nuanced questions and his answers demonstrated an unparalleled knowledge of even the most idiosyncratic features of the vehicle. Tim is genuine and non-pushy -- the kind of person whom you can trust to help you find what you need and to tell you if they just don't have it. In the end, for me, they did have what I wanted. When it came time to discuss a possible deal, Tim was a straight shooter. He eschewed unnecessary puffing and overselling. He stuck to the facts. He listened to my points and, even when he had counterpoints, he presented them in a coherent, logical fashion (never demeaning me or undermining the validity of anything I had to say). Tim was a consummate, fair-dealing professional, and I ultimately left with what I believe was a great win/win for both sides, and I hope they do, too. My only regret is that the dealership is a probably a little too far from where I live for my to bring the vehicle in for routine service. (But, if their service team is anywhere close to the same level as Tim and the sales team, I might just be tempted to do so!)
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes