Don Herring Plano
Back to Sales Reviews
Dealership Sales Review
sales Rating
Thanks for wasting my day
Written byon 10/01/2014
I had cash-in-hand waiting to hear from RJ ("internet specialist") - after he reached out to me via email telling me the car I wanted was available; - after calling and emailing - got the requested vehicle history from someone else in the dealership after trying to reach RJ for hours - then came up to the lot within the hour to find it "had just been sold" - Feels like a Bait and Switch - or at the least inconsiderate salesmanship for not getting back to me.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
Showing 1 comment
Sort by:
dannlm on 10/07/2014
Dealer Response
We are disappointed to hear that there was a misunderstanding with a vehicle that you were interested in. We can assure you that our sales staff is always working hard with customers to make sure that they have accurate information. We are sorry the vehicle you were interested in was not available. If you need any additional information, or you would like to discuss your experience further, please feel free to call Brett Cantrell at (469) 443-1900 and we would be happy to assist you.
Report