Don Herring Plano

I bought there a used Ford Focus. When me and my wife was making test drive sales person said, that they are not like some companies who is just selling cars and forgot about their customers, but after I bought a car this is exactly what was happened! This dealership not checking used cars for technical issues or factory recalls. The car I bought has a steering wheel damage, sales person Richard said that they will fix it, it is not a problem. Everything else was looks good and on the next day (Friday) we start process. I asked him again about steering wheel and he said that it is not fixed, but at Monday he will call me and tell when I can come to their shop. At the same day I took car home and at Saturday I was there again to complete paperwork. I was talk with manager Alex, we finished paper work, and I ask him about steering wheel damage too, to be sure that it will be fixed, he said the same, that they will call me at Monday. At Monday no one did call me and I called them by myself and heard that they will call Tuesday. At Tuesday they did not call me about this repair again, they call me just to charge me down payment that they forgot to charge. At Wednesday I sent text message to sales person, he answer me that he will fined out and looks like he did't, because there were no more calls or texts. At the next week I received call from lady, she asked me what I think about their service at dealership. I answered her questions and said that I am not really satisfied, because they promised me to repair steering wheel and they did not. She said ok, I will let them know... Today is 15 days pass from the day of purchase and still nobody care! Another thing is that car has active factory recall. At this dealership no one did said me about that. May be it is because they use Autochek, I do not know, just when I took report from car fax, I saw it on the first page. But it is not the worst thing. On the next day I start filling a judder on acceleration. And it start being worst from day to day on first two gears. Then I bring this car to Ford dealership, to replace parts from recall and I ask them to check transmission too. Thank's God, this car is still on the factory warranty, otherwise I will should pay for clutch replace from my pocket! It means that they did not check cars they sell at all! And you can buy real garbage there. In my opinion this two issues is more than enough to not buy a car at Don Herring Mitsubishi Plano again!