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4041 W Plano Pkwy, Plano, TX 75093 (map)
Today 9:00 AM - 8:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Horrible mistake
Written by gotphoto on 07/22/2014

Beware! Transaction was quick, and there was a reason for it. If you have purchased a vehicle from this dealership, check the carfax again 2-3 months after purchase and see if you are still happy. I purchased a vehicle from here a few years ago. I was working in Dallas at the time and saw the price on a G35 they were selling and i couldn't pass up the deal. At first I was happy with the purchase but then after a while i really noticed that the tires were wearing very unevenly. I took it to a shop and they said the alignment looked fine. I put up with it for a while then decided to trade in the vehicle to get something else. This is when they story unraveled. The dealership ran a carfax to see the history of the car before making me an offer. They noted that there was frame damage to the vehicle. Needless to say I was shocked when I found out. The dealership purchased the vehicle at auction, at auction the frame damage was disclosed (auto wed was fully aware of the damage), they quickly listed the car for sale and sold it before the auction disclosed damage could make it onto the carfax report. So they purchased a damaged vehicle and flipped it on a consumer (me in this case) before the damage could be seen on vehicle history reports. No decent dealership in Michigan will take the car now because of the damage and it would be a liability to them. Long story short, this place does shady business. The prices look great, but there is a reason for that, they sell the other garbage that other dealers were moral enough to stay away from. Also don't let the sellers response that "all information about the condition of the vehicle is disclosed to buyers" trick you. After finding out all of this information about my vehicle, I went back through the documents I had signed at the time I of purchase and I didn't find any disclosure about the frame damage. Furthermore, I requested all of their documents that they had from when I purchased the vehicle, and nothing was documented there either. The only way the issues would have been detected is if I had gone to a body shop and have them do laser measurements on the frame. The frame was 3mm outside of factory tolerances, there is no way you could see that without paying the high cost to get it measured professionally.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable

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