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AutoNation USA Plano


4051 W Plano Pkwy, Plano, TX 75093 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (56) No (2)
Service Rating
Recommend:
Yes (3) No (0)
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Dealership Sales Review

5 out of 5 starssales Rating
Exceptional Service from Ihab and Finance Manager Hicks Jacob
Written by Mukeshunni on 07/18/2024

AutoNation Car Dealership Plano, Exceptional Service from Ihab and Finance Manager Hicks Jacob I recently had the pleasure of purchasing an SUV from AutoNation, and I must say, the experience was nothing short of outstanding. From the moment I stepped into the dealership, I was greeted warmly and felt genuinely welcomed. Customer Service: Ihab, the sales representative who assisted me, was exceptionally knowledgeable about the vehicles on the lot. He took the time to understand my needs and preferences, ensuring that he guided me towards the perfect SUV for my lifestyle. His professionalism and patience made the entire process smooth and stress-free. Ihab didn't just sell me a car; he provided valuable insights and answered all my questions thoroughly. Going Above and Beyond: Finance Manager Hicks Jacob was equally impressive. He went above and beyond to secure a financing option that fit my budget and preferences. Hicks took the time to explain all the financial details clearly, ensuring I understood each aspect of the agreement. His transparency and dedication to customer satisfaction were truly commendable. Overall Experience: The overall atmosphere at AutoNation was welcoming and customer-centric. The dealership was clean, well-organized, and had a wide selection of vehicles to choose from. The staff members, including Ihab and Hicks Jacob, demonstrated a commitment to excellence that exceeded my expectations. Conclusion: In conclusion, my experience at AutoNation was exceptional thanks to the outstanding service provided by Ihab and Finance Manager Hicks Jacob. They exemplify what customer service should be: attentive, knowledgeable, and genuinely caring. If you're in the market for a new vehicle and want a dealership that values your satisfaction, I highly recommend AutoNation. My SUV purchase was not just a transaction but a positive and memorable experience, thanks to Ihab and Hicks Jacob.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

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Heath Knoll on 07/19/2024
Dealer Response
Hi, we are very happy to have provided you with such a positive experience! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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