All American Chevrolet of Midland
Dealership Sales Review
We came in looking for a used truck in the low $20,000s. We were very clear about our requirements: $25,000 max with no down payment aside from our trade in. Explained to Gina that we didn't care what brand or color, just that it be a four door with decent leg room as we have two growing children. Two hours of gritting my teeth as she ignores me and speaks only to my husband later we finally get the price of the truck she's pushing on us. $28,995, and they want a $2500 down payment! No, we already told you our max is $25,000 and there is no down payment. This led to more nonsense that lead nowhere until we had to leave to pick up our children. "Just ten minutes" she says, and since she still has the key to our vehicle we said fine, but after that we MUST leave. Ten minutes are up, she is nowhere to be seen, so we get up and start heading to the door to see if that will get her attention. It got someone's attention, I assume from what came next he was supposed to be the good cop to her bad. Eventually I had to physically take the key to our vehicle out of his hand where he was fidgeting with it. "Oh is this yours?" Yes, and we are leaving NOW. I will never go back to that nightmare, I will tell anyone who listens never to go there, and most importantly, steer clear of Gina!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable