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Trophy Nissan


5031 N Galloway Ave, Mesquite, TX 75150 (map)
Today 8:00 AM - 9:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Old school lying, thieving dealership
Written by texdave on 06/05/2011
updated 07/29/2025

If you want the most HIDEOUS experience possible buying a car, then Trophy Nissan is for you! Right out of the 1970's, unbelievable. We drove from Euless with an internet print out of a car in stock to buy a car. We were told it was in stock, we called 2 minutes before we landed at the dealer. We were rushed in to an office by a young guy who seemed very nice and we sat down. We asked to see the car. He proceeded to take our information ( name, address, number etc) O.K. no problem. We just turned in a lease car and we are preapproved with our credit union. Great credit, money down, solid citizens. He asked to fill out a credit app and get pre-approved. DO NOT DO THIS, every credit inquiry on your bureau lowers your credit score and it looks bad when you are ready to buy ( why has he gone to so many dealers?) He asked us what payment we wanted, how much money down, were we ready to buy today. We asked him, Can we see the car? He did not listen to anything we said, just continued with his spiel. I think they are programmed to follow a set script. We refused to answer anymore questions until we saw the car. He got the manager who started questions about, what payment do we want? We asked CAN WE SEE THE CAR? He said we should do the credit because "we don't want to waste your time or ours" 3 things for aspiring car salesman. If a customer drives 30 miles with a printout from the internet, they are buyers. If a customer has turned in a lease car, they probably have decent credit. If a customer says that he is preapproved from their credit union, they are probably buyers. We asked the sales manager, can we see the car. He didn't listen to us and continued talking in car salesman lingo. We got up and left with 5 or 6 following us. WE NEVER SAW THE CAR OR WERE OFFERED TO SEE ANY CARS. Don't waste their time or yours. Do not go to this dealer.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No

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