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Honda Cars of McKinney


601 S Central Expy, McKinney, TX 75070 (map)
Today 9:00 AM - 7:00 PM
Sales Rating
Recommend:
Yes (4) No (2)
Service Rating
Recommend:
Yes (2) No (0)
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Dealership Sales Review

3 out of 5 starssales Rating
New Honda Ridgeline Purchase
Written by ChadM1971 on 04/23/2023
The dealership is all of the stereotypical things you think when it comes to the purchase of a new car. Price online is about $3k less than what is marked at the dealership. They pre-install dealer accessories onto all of their vehicles (Lo-Jack, tinted windows, mud flaps, etc) which raises the price of the car/truck. These are nothing more than options that cost them a little money and time but lets them get an added $2k out of the purchase price if you pay the price on the window. Also, finance team tried to get me to pay for a discounted 3 year oil change service. I declined. I did however find in my glove box that Honda provides complimentary service for the first 2 years or 24k miles. The dealer was hoping to get 3 years of service, and essentially pocket 2 years of fee's. Finally I did purchase an extended warranty as I do with any car purchase I have ever made. I specifically told them that the warranty can not be tied to their dealership as I do not live close by. Warranty should allow me to go to any Honda dealership for service, which they agreed it does. I now have emails about my extended warranty (I have only had the truck a few days) that indicate that I have to take the truck to the dealer for any warranty work. If that is the case I will be dropping the warranty and getting a different option that allows for any Honda dealer. The jury is still out. Only good thing is the Ridgeline is an awesome buy. I would not tell you to steer clear but I would tell you to stick to your guns on the price and look at other dealerships to compare. I made them remove the pricing for the dealer upgrades and got what I wanted because they had a large amount of Ridgelines on the lot and they wanted to make a sale.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

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Jennifer Gomez on 04/25/2023
Dealer Response
Chad, at Hendrick we are constantly striving to be better, and would value the opportunity to discuss your experience further. At your convenience, please call our Customer Service Manager, Bill directly at 972-569-4236.
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