Wells Auto Group
Dealership Sales Review
Just bought a Volvo xc90. Car is great but they don’t get credit for that. They presented the purchase agreement and surprised me with a $1495 WPP fee. Not disclosed anywhere on their website and I called in advance and drove from a few hours out. Not only having an appointment and talking to the sales guy a couple days prior the car wasn’t even cleaned up and washed when we showed up. After we haggled through their BS fee they went to “detail” the car. NOPE!! They made us wait two hours so they could install a GPS device in the car that they said was already in it. We were waiting with our young children and I only realized all this until after when we got in the car and I could tell the OBD port was messed around with. These people should be ashamed of themselves. I would never return this dealer, at closing it was the typical hard sell on a warranty. I paid cash to avoid even more BS from the “finance” guy who looked to be even worse then the sales guy who I could tell was somewhat embarrassed by the tactics of the dealer he worked for.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes