Wells Auto Group

I sat in the office with the finance manager, made an offer on a vehicle, finance manager countered, I accepted, and we began the process of purchase. After 20 minutes or so, the manager came back in and stated that an employee had offered $300 more at the same time that he was unaware of and asked me to match it. I said, OK, I'll pay the extra $300. After waiting another 20 minutes, I am told that the internet is down (it had been raining very hard), and apologized for the delay. I waited another 15 minutes and was told that he wasn't sure how long it would take for the internet to come back up and that he would be in touch. This was at 11am on a Saturday. I didn't hear anything back on Saturday and they were closed on Sunday. I didn't hear anything on Monday so I reached out to them that evening. I was told that the internet was still down. Same story on Tuesday and Wednesday (I had to call, no communication from Wells Auto Group). On Thursday morning, I sent a message asking for an update to the finance manager. No reply. Finally on Thursday night, I wrote the finance manager and told him I was highly disappointed in the way I was treated and the lack of communication, and that my feeling was that the vehicle was sold to the employee or some other person who offered more money. I also mentioned that I would not be buying a vehicle from this dealership. He wrote back and apologized for the lack of communication and that he was so bogged down from the internet being out for 5 days. The next day (today), I noticed that the vehicle is listed as 'sold' on their website. Interesting. I'm sure they are good people, as they have many good reviews. I have purchased many cars in my life (more than my wife would like)....and I have never, ever had anything like this happen to me at a dealership. You be the judge.