El Dorado Mazda
Dealership Sales Review
In the last 6 years, I have bought 4 new cars. Each time the salesman tells me to "smile, car buying should be a fun process." Well, that is BS, or IT WAS BS, I should say. My saleswoman and sales manager at El Dorado Mazda actually allowed it to be fun. I asked for A LOT, and they were very accommodating. They never scoffed and treated me like an idiot, they were up front, and honest. My wife is ready to start looking to replace her Civic. We've known that it has been coming, we don't like the car and we are paying too much for it. A few months ago, I asked my wife to go drive a Mazda. She blatantly told me I don't want a Mazda. Now that I have mine, she understands the Mazda brand. Mazda has absolutely nailed it in regards to producing cars that are fun to drive instead of numb or what I call a 7 year car. Hyundai's, Kia's, Toyota and even Honda's start experiencing so many problems at around year 7 that you get so fed up, you want to buy another car. Anyway, now, after buying my Mazda 3, she is constantly asking me to drive it. This coming from a woman that hates driving. So, a fully loaded CX-7 or CX-9 is in our future. I wouldn't take our business anywhere else now. I enjoyed the process at El Dorado that much. A few more side notes, and then I'll shut up. While my saleswoman and sales manager were working on one of my requests, I got up and walked back to the service department to ask some basic questions like; How much is an oil change? What, if any, problems have customers been bringing their 2014 Mazda 3's in for? Well, once I arrived in the service department, I saw something that made me very happy. On a Saturday at 3 PM, the service manager was leaned back, hat pulled down over his eyes. A great job if you can get away with it. But it spoke volumes to me. I'm here on a busy Saturday at a busy time and the service department is void of cars. This tells me that they are not breaking!!! Needless to say, once he heard me, he snapped to and answered my questions with the knowledge and skill that I expected. He gave me his card and wrote alternate numbers on it in case I EVER had a problem, big or small. That is amazing. I am an Engineer (EE). I follow Engineering standards and I was not surprised to discover, only 1 week after I bought it that the 2014 Mazda 3 was selected with 2 others as the 2014 best car in the world. Mazda didn't win, and I won't mention the other two, but what I can tell you is that you can't buy one of the other two for the price El Dorado Mazda is selling these things for. I don't know how there are any remaining on the lot. I really don't. Mazda doesn't have an engine department that just does an engine for the next years style and then pushes it on down the line. Same for transmission, air conditioning, steering, etc. Everybody and I mean Everybody else does. Mazda designs the car together, in one process. It is part of the blanket term Skyactive which is revolutionizing the automobile industry. They have the Germans on their heels. Nobody can touch Mazda's Engineering right now. And no dealership can touch El Dorado Mazda for overall satisfaction. Now, I can't stress this to you enough. Close your laptop, put down your tablet and go get one of these cars. They are all designed in the same whole car approach. Nothing is missing. A bone stock Mazda has more tech on it than you would pay $2,000 extra for from any other manufacturer, and you would still wind up with a numb drive everyday.....well, for 7 years anyway. I want to start working there on the weekends. All I have to do is stand there. These cars sell themselves and I think that El Dorado Mazda knows that. That is why I actually had fun on this purchase.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes