Scoggin-Dickey Buick Chevrolet

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Scoggin-Dickey Buick Chevrolet
5901 Spur 327, Lubbock, TX 79424 (map)
Today 8:00 AM - 8:00 PM
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Service Rating
(8)
Recommend:
Yes (0) No (2)
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Dealership Service Review

service Rating
Poor service
Written by Cesar R on 02/28/2023

Left the oil cap on top of the engine. Lost oil leaving the service garage.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes
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Scoggin Dickey Chevrolet Buick on 03/02/2023
Dealer Response
Cesar, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred in our service department does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Jim Keesee; jkeesee@scoggindickey.com; (806) 798-4000
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