Scoggin-Dickey Buick Chevrolet
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Dealership Service Review
service Rating
Lost wages
Written byon 11/09/2018
updated 11/16/2018
I had an appointment for Wednesday morning. It took my car in and they did not start on it until after lunch on Thursday. I lost a day of pay and ended up having to rent a car to work. They do not care. I had extended warranty so that covered cost but it is a terrible way to treat customers.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
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dealerreply on 11/19/2018
Dealer Response
I am sorry to hear you were disappointed with your experience at Scoggin-Dickey Buick Chevrolet. I would appreciate the chance to speak with you directly in order to address your concerns and move our dealership in a more positive direction. Please contact me directly with the information provided below.
Sincerely,
Jim Keesee; jkeesee@scoggindickey.com; (806) 798-4000
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