Frank Brown GMC
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Dealership Sales Review
sales Rating
Not friendly, play lots of games.
Written by 09/03/2010
onBasically they tried to change the deal we reached, acted completely ignorant of an agreement which we previously reached and said they wouldn't honor it. Also added over $500 to the sale price of the car on the financing documents without any explanation, they fixed it after I complained but the finance officer was completely rude through the whole process. In the end, they didn't even do a good job washing the car and I'm still able to find pieces of tape on the exterior. Unless you have to have a Honda and buy it in Lubbock, go somewhere else. Either visit Toyota for a similar product, or go to an out of town dealership if you have the ability.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes