Mac Haik Toyota
Dealership Sales Review
I recently Tried to purchase a 2016 Toyota Camry from the Mac Hail Toyota dealership, League City website . I went in for a test drive and everything seemed to be ok. My salesman was very nice, but he was new. After talking they made me an offer and I told them I would have to think about it overnight. After I got home I reviewed the web page that had this car on it again and checked the VIN to make sure they were the same. They were. I got a Car Fax report on the car and it showed it had been in a collision. DECEPTION 1 - The description on the website said it was a one owner car and was not in any accidents. After talking to my salesman the next day he said that must have been a misprint. I asked my salesman also to have the paper work for the Certified Preowned program it showed this car was eligible for on the website. He then called me back and told me that the car was not a Certified Preowned vehicle as it showed it to be on the website because it was involved in a rear end collision. DECEPTION 2 I told him that because of that I no longer wanted the car. He then said he would talk to his boss and get back to me. The salesman later called me back to explain that the car was certifiable that it was in the wrong folder. He then explained to me that it would cost me additional money to have the car certified. After telling him how sad it was that a person has to deal with deceptive car salesman, I told him the deal was off and I would come by and get my deposit.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No