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AutoNation Chrysler Dodge Jeep Ram Katy

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AutoNation Chrysler Dodge Jeep Ram Katy
21777 Katy Fwy, Katy, TX 77450 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
3.97 out of 5 stars (97)
Recommend:
Yes (24) No (10)
Service Rating
4.28 out of 5 stars (174)
Recommend:
Yes (81) No (19)
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Dealership Service Review

4 out of 5 starsservice Rating
Parts from Manufacturer
Written by Fijidefjam on 11/01/2023
I had to wait over a month for the parts to arrive from the manufacturer. I wish someone from the service to give a follow up call to manufacturer instead of having me, as a deaf person to call them to get them push.
  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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Nancy Gorge on 11/03/2023
Dealer Response
Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
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