Texan GMC Buick
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Need better communication
Written byon 12/23/2023
We drove almost 2 hours to buy a truck. We had been communicating with someone for a couple days now. We told him we would be there at 2 after he texted us “are y’all still coming?” We get there and the truck was sold. He should’ve communicated with us so we didn’t waste our time and gas. I wasn’t interested in buying any other vehicle. After being told it was sold, I had no interest in looking at any more. This was a waste. I am beyond livid that I wasted a drive!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
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Texan GMC Buick on 12/26/2023
Dealer Response
We appreciate your feedback about your recent experience with us. Your experience with us is not the customer service that we strive to provide. Please contact us at your earliest convenience, we look forward to speaking with you.
Sincerely,
The Texan GMC Buick Team
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