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Texan GMC Buick


18225 Eastex Fwy, Humble, TX 77338 (map)
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Sales Rating
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Yes (1) No (1)
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Dealership Sales Review

1 out of 5 starssales Rating
Failure to achieve great customer service.
Written by Connor.C on 01/14/2023

2.5 hours into a 3.5 hour drive, I was notified the truck I had already sent drafting instructions for was sold the night before. An apparent "miscommunication". A different truck was offered, I continued the drive and made a deal on a truck that appeared to be recently delivered. Plastic still attached, I assumed no issues... cold weather and later hours prevented a detail on the truck. 2 days later I hand washed the truck and noticed several deep scratches and what appeared to be a circular burn mark. The dealership offered no solution to the brand new 90k paint issues on the truck. Will continue addressing it with GMC as GMC stated they believed the dealer, in good faith, would correct the issue.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

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Texan GMC Buick on 01/17/2023
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