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Randall Reed's Planet Ford


19000 Eastex Fwy, Humble, TX 77338 (map)
Today 9:00 AM - 9:00 PM
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Dealership Service Review

4 out of 5 starsservice Rating
Randall Reed Planet Ford Service Review
Written by Derekw1225 on 04/05/2023

Had oil change, air cabin filter, and tire replaced. Also had some recall work done. Was supposed to be in the shop a week, but was only two days. I appreciated the service manager hard work. The only thing I wish is they offered a loaner car if you have recall work that would take overnight or longer to complete. I had to get a rental car which cost a lot of money.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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